Terms of service

3K Concept Ltd
Company Number: 16964109
Email: hello@3kconcept.co.uk

Registered Office:
36 Market Square
Uxbridge
England
UB8 1LH
United Kingdom

These Terms of Service govern the use of our website, purchases made through our online store, and purchases made in our physical store. By accessing our website or purchasing from us, you agree to these terms.

Nothing in these Terms affects your statutory rights under UK law.


1. About Us

3K Concept Ltd is a retail business selling men’s and women’s clothing, footwear, bags and accessories through our physical store and online store.

Our company is registered in England and Wales under company number 16964109.


2. Use of Our Website

By using this website, you agree that:

• you are at least 18 years old or have permission from a parent or guardian
• you will not use the website for unlawful purposes
• you will not attempt to damage, disrupt, or interfere with the website or its security

We reserve the right to suspend or terminate access if misuse of the website is detected.


3. Product Information

We aim to ensure that all product descriptions, prices, images and information on our website are accurate.

However:

• colours may vary slightly depending on screen settings
• product packaging may vary from images shown
• occasional pricing or description errors may occur

If an error is identified after an order is placed, we will contact you to offer the option to reconfirm or cancel the order.


4. Orders

When placing an order through our website:

• you agree that all information provided is accurate
• orders are subject to availability and acceptance
• we may cancel or refuse orders if necessary

Once your order has been placed, you will receive an order confirmation email. This email does not constitute final acceptance of your order.

A contract is formed when your order is dispatched.


5. Pricing and Payment

All prices displayed on our website are in GBP (£) and include VAT where applicable.

We reserve the right to change prices at any time without prior notice.

Payment must be completed at the time of purchase using the payment methods available on our website.

Orders will not be processed until payment has been successfully received.


6. Delivery

Delivery times are estimates and may vary depending on location, courier services, and seasonal demand.

We are not responsible for delays caused by circumstances outside our control, including courier delays or force majeure events.

Further details can be found in our Shipping Policy.


7. Returns and Refunds

Our Returns and Refunds Policy explains how customers can return items and request refunds.

This policy complies with UK consumer law and includes:

• the right to cancel online orders within 14 days
• rights relating to faulty or defective goods
• procedures for exchanges and refunds

Please refer to our Refund and Returns Policy for full details.


8. Faulty Products

If a product you purchase is faulty, not as described, or not fit for purpose, you may be entitled to a repair, replacement or refund in accordance with UK consumer law.

Please contact our support team if you believe a product is faulty.


9. Intellectual Property

All content on this website, including:

• text
• logos
• images
• graphics
• website design

is the property of 3K Concept Ltd or its licensors.

Content may not be copied, reproduced, distributed or used without written permission.


10. Limitation of Liability

To the extent permitted by law, 3K Concept Ltd shall not be liable for:

• indirect or consequential losses
• loss of business, profits, or revenue
• damages resulting from misuse of products

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence.


11. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws in the United Kingdom.


12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page and will take effect immediately upon publication.

Customers are encouraged to review these terms periodically.


13. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes relating to these terms or purchases made from our store will be subject to the jurisdiction of the courts of England and Wales.


14. Contact Information

3K Concept Ltd
36 Market Square
Uxbridge
England
UB8 1LH
United Kingdom

Email: hello@3kconcept.co.uk